1. How long does delivery take?

Orders are processed within 1–2 business days.

Estimated delivery time:
• Metro Cities: 3–5 days
• Other Locations: 4–7 days

You will receive tracking details once your order is dispatched.

2. Do you offer Cash on Delivery (COD)?

Yes, we offer COD in most serviceable locations.

However, please ensure:

• You are available to receive the parcel
• Your contact number is correct and reachable
• You genuinely intend to accept the order

Repeated refusal of COD orders may result in restriction of COD service.

3. Why do you call to confirm COD orders?

To ensure smooth delivery and avoid unnecessary shipping losses, we may verify COD orders via call or message before dispatch.

This helps us maintain affordable pricing for all customers.

4. What happens if I refuse a COD order?

If COD order is refused at delivery:

• Future COD access may be restricted
• Prepaid orders will still be accepted

We encourage customers to place orders responsibly.

5. Can I cancel my order?

Orders can be cancelled within 3 hours of placing the order or before dispatch, whichever is earlier.

Once shipped, cancellation is not possible.

6. What if I receive a damaged or wrong product?

If your product is damaged or incorrect:

• Record a clear unboxing video
• Contact us within 24 hours of delivery
• Share your Order Number and proof

We will review and assist you promptly.

7. Do you accept returns for change of mind?

We currently do not accept returns for change of mind.

Please review product details and images carefully before placing your order.

8. How can I track my order?

Once dispatched, tracking details will be sent via email or SMS.

If you do not receive tracking within 48 hours, please contact support.

9. Is your jewelry good quality?

Yes. Yasaarie focuses on premium finishing, modern minimalist designs, and durable craftsmanship — offering affordable stylish jewelry without compromising quality.

10. How can I contact customer support?

Email: support@yasaarie.com

Our team is happy to assist you.

Why Prepaid is Better 💎

At Yasaarie, we offer both Prepaid and Cash on Delivery options for your convenience. However, many of our customers prefer prepaid orders — and here’s why:

✔ Faster Processing

Prepaid orders are dispatched immediately without verification delays.

✔ Priority Shipping

Prepaid orders are prioritized to ensure smoother delivery experience.

✔ Safer & Contactless

No need to arrange cash at the time of delivery.

✔ Secure Transactions

All payments are processed through trusted and encrypted payment gateways.

✔ Dedicated Customer Support

Prepaid customers often experience quicker issue resolution due to faster verification.

We understand that trust matters. That’s why we provide full tracking details and transparent policies for every order.

Whether you choose prepaid or COD, Yasaarie is committed to delivering a smooth and premium shopping experience.

“Prepaid orders may occasionally receive exclusive early access offers or priority support.”